Connect to the banks your customers use
Give households and business customers a choice of supported UK banks when paying bills, without building separate bank integrations.
Where billing friction adds up
Bills shouldn't be hard to pay.
Clunky setup, failed payments, and high card fees push up DSO and frustrate customers. With open banking, collect bills by Request-to-Pay, check funds before you bill, offer usage-based recurring billing, see every payment's history, and verify customer identity in one flow.
Everything Utility Billing needs in one flow
Collect bills by Request-to-Pay
Card payments cost more per transaction, and a customer paying by card can dispute the charge through their bank weeks later. Send a Request-to-Pay link or QR code for any bill, paid directly from the customer's bank account.
Check funds before you bill
A payment request that fails because an account is short leaves you chasing an unpaid bill and covering the retry cost. Check the customer's available balance against the bill amount before the request goes out.
Offer usage-based recurring billing
A fixed Direct Debit doesn't match a bill that changes month to month, and asking a customer to approve a new payment every time adds friction for both sides. Set up a Variable Recurring Payment so the amount collected adjusts with usage, under a single authorisation.
See every payment's history
A billing query or a missed payment needs a clear record of what was paid and when, not a search through a bank statement. Every payment is logged with a full transaction history your team can pull up in seconds.
Verify customer identity
Setting up a new billing account without confirming who the customer actually is leaves the door open to fraud. Confirm a customer's identity and account ownership straight from their bank login.
Save up to 90% on payment processing costs
Offer PayByBank as an alternative to card payments, helping utility providers reduce the cost of collecting bills across their customer base.
One API for bill payments and refunds
Collect outstanding bills and return customer credit balances through the same integration, reducing the need for separate collection and payout providers.
A payment journey customers recognise
Customise payment-request and consent screens to match your billing platform, giving customers a familiar experience when settling bills or connecting their accounts.
FAQ
Frequently asked questions.
What is open banking for utility and recurring billing?
Open banking lets Finexer collect a bill directly from a customer's bank, with consent, and check funds or verify identity in the same flow.
How is this different from a Direct Debit or a card on file?
A Direct Debit or card on file can't check available balance first, or adjust the amount to usage automatically the way Variable Recurring Payments can.
Does Finexer check a customer's balance before a bill is collected?
Yes. Available balance can be checked against the bill amount before a payment request is sent, cutting failed payments.
Does Finexer support usage-based recurring billing?
Yes, through Variable Recurring Payments (VRP), currently in beta. The amount collected can adjust with usage under a single authorisation.
Is customer payment and identity data secure and consent-based?
Yes. Every connection requires the customer's explicit consent through their own bank, and access can be revoked at any time.